Terms of service

Welcome to LUST LABORATORIES. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and any other policies referenced on our website.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, misuse, or violation of these Terms.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.

However, colors and visual appearance may vary depending on your device or screen settings.

We reserve the right to:

  • Correct errors or inaccuracies.
  • Update product information.
  • Change product prices without prior notice.
  • Modify or discontinue products.
  • Limit the quantity of products available for purchase.

Any changes will not affect orders that have already been accepted and confirmed, except where required by applicable law.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send you an order confirmation. An order is considered accepted once we have confirmed the order for fulfillment.

We reserve the right to cancel or refuse an order in certain circumstances, including:

  • Product availability issues.
  • Incorrect pricing or product information.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect customer information.
  • Shipping restrictions.
  • Other circumstances requiring cancellation under applicable law.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

4. Prices and Payment

All prices displayed on our website are stated in the applicable currency shown at checkout.

Shipping charges and any applicable additional fees will be displayed before you complete your purchase, where applicable.

You agree to provide accurate and complete billing and payment information.

We use third-party payment providers to process payments. We do not directly store your complete payment card details on our systems.

5. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframe provided at checkout or in our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, weather conditions, public holidays, customs procedures, or incorrect delivery information.

Customers are responsible for providing accurate shipping information.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

By placing an order, you acknowledge that opened or used Body Splash products may not be eligible for return due to hygiene and product-safety considerations, except where applicable law provides otherwise or where the product is defective, damaged, or incorrectly supplied.

Please review our Return & Refund Policy before completing your purchase.

7. Product Use and Safety

Our Body Splash products are intended for external cosmetic use only.

Customers should follow the product instructions and applicable warnings provided on the product packaging.

Avoid contact with the eyes and do not ingest the product.

If irritation or an adverse reaction occurs, discontinue use.

Customers are responsible for reviewing the ingredients and product information before use, particularly if they have known sensitivities or allergies.

LUST LABORATORIES is not responsible for reactions resulting from improper use of a product or failure to follow the applicable product instructions, except where liability cannot legally be excluded or limited.

8. Intellectual Property

All content appearing on this website, including but not limited to:

  • LUST LABORATORIES name and logo
  • Product names
  • Product designs
  • Images and photography
  • Graphics
  • Text
  • Videos
  • Website design
  • Marketing materials

is owned by or licensed to LUST LABORATORIES and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

9. User Reviews and Content

If you submit a review, photograph, comment, testimonial, or other content to us, you confirm that you have the right to submit that content.

By submitting content, you grant LUST LABORATORIES permission to use, reproduce, display, and publish that content for marketing and promotional purposes, subject to applicable law.

We reserve the right to remove content that we reasonably consider unlawful, offensive, misleading, fraudulent, abusive, or otherwise inappropriate.

10. Prohibited Use

You agree not to use our website to:

  • Violate any applicable law or regulation.
  • Commit fraud or facilitate fraudulent transactions.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Copy or reproduce our content without permission.
  • Introduce malicious software or harmful code.
  • Use our website for any unlawful or unauthorized commercial purpose.

11. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites, payment providers, delivery services, social-media platforms, or other services.

We are not responsible for the content, availability, policies, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

13. Limitation of Liability

To the maximum extent permitted by applicable law, LUST LABORATORIES will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing orders, you acknowledge that certain information is required to process your orders, provide customer support, process payments, and arrange delivery.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the Arab Republic of Egypt, unless applicable consumer-protection law requires otherwise.

Any disputes will be handled by the competent authorities or courts having jurisdiction under applicable law.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

LUST LABORATORIES
Email: [lustegofficial@gmail.com]